Opening times

April-October: 9:30am-11:30am

November-March: 9:30am-11am

Type of place
Pink zone

Disability carers have access free of charge to support their participant. Unfortunately, wheelchair access is not available for this experience. Please see below for more information.

Additional costs

Additional costs may apply, advance booking is recommended!

Ever wondered what it's like to work with the giraffes day to day? Now's your chance to step behind-the-scenes for a unique Giraffe Keeper experience.

How long do giraffes sleep for? What’s their favourite food? How on earth do you carry out a veterinary health check on them? Join one of our experts behind-the-scenes and ask away as you jump into keeper life and find out just what it takes to look after these graceful giants.

What to expect during your Giraffe Keeper experience

You'll experience exactly what it's like to be a giraffe keeper. Arriving before the Zoo opens to the public, you will be greeted by our team who will take you across to our grade listed Giraffe House and introduce you to our resident giraffes.

Brooms and rakes in hand, you will get mucked in, helping to clean out their dens. Learn how to make a tasty browse bundle, head down to the fragrant herb garden to pick some tasty treats, and make up some enrichment for the giraffes. Be prepared to be awed by their size.

Your ticket also includes entry to the Zoo for the rest of the day so that you can explore all of our other 15,000 animals.

To protect our animals, staff and visitors, please do not visit the Zoo if you have any symptoms of COVID-19, and contact us to rearrange your experience.

Two women take part in the Giraffe Keeper experience at London Zoo
Two women sweeping up during the Giraffe Keeper experience

Prices of the Giraffe Keeper experience 


£135 per person for a 2 hour experience


£110 per person for a 1.5 hour experience

What you need to know before you book the Giraffe Keeper experience

  • For participants with a disability or learning difficulty, please contact on [email protected] for advice before purchasing any of our experiences.
  • Those with disabilities can be accompanied by an essential carer to support them during their experience. Essential carers can enter the experience area free of charge but do not take part in the experience. Should you require an essential carer please put this information in the participant information form at checkout.
  • Unfortunately, wheelchair access is not available for this experience due to steps and space limitations. If you are a wheelchair user and would like to book this experience, we would be happy to offer a modified version. Please email us at [email protected] to enquire.
  • Children must be at least 8 years of age to take part.
  • Children under the age of 16 must be accompanied by an adult who is at least 18 years old and must also purchase a Giraffe Keeper experience ticket. There must be no more than two children per adult. 
  • You must wear appropriate closed toe footwear to take part in the experience.
  • Pregnant or nursing mothers cannot participate. 
  • Please see our full terms and conditions for more information.

To manage your booking please visit the SEE Tickets customer service portal.

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Giraffe Keeper experience

Find out what it's like to work with giraffes with our unique Giraffe Keeper experience