If you already have a booking or have a question about your visit to London Zoo, the answer to your query can be found below: 

London zOO FAQS

Ticket enquiries

We've partnered up with our friends at SEE Tickets who are handling all general admissions, events and experience bookings for our zoos. All bookings needs to be managed through SEE Tickets using the link below:



ZSL Membership 

If you have a query about your membership, please email us. Alternatively, you can call us on 0344 225 1826.

School bookings

For information on how to book a school visit to London Zoo, as well as all the information you'll need on our education workshops and online resources, visit our London Zoo Education page.

Press Office 

Find out more about our press team or email us


For queries about your zoo experience booking, please visit:


Gift Shop

For enquiries regarding products bought in the ZSL gift shop please email: [email protected]

Other enquiries 

For any other comments or queries, please email [email protected].  You can also contact us on [email protected] and tell us what you loved most, what you've learned or maybe what you’d like us to provide more of.

  • A woman and two children feeding the penguins at London Zoo
    Buy Zoo Tickets

    London Zoo Tickets

    Purchase your London Zoo Tickets online

  • Asiatic lion Bhanu with his mouth open as he yawns
    Come on in - we're ready for your visit

    Opening Times

    Our opening times are seasonal and change slightly throughout the year.

  • London zoo directions sign
    Parking at London Zoo

    Parking Information

    Find out where to park for London Zoo

  • Public transport to London Zoo
    How to get to London Zoo

    Getting Here

    Plan your journey to London Zoo with our suggested routes and useful travel information.

  • Map of London Zoo
    Finding your way around the Zoo

    London Zoo Map

    Use our map to find your favourite animals around the Zoo.