Event type
Event status
15 February - 8 November
2 hours
Meet at Prince Albert gate
Free with Zoo admission

This event is fully accessible.

Relaxed opening tours allow people with autism and other neurodiversities to enjoy the Zoo in a calm and safe environment.

Relaxed opening tours take place before the Zoo opens to the public or after the Zoo has closed, depending on the time of year.

Tours in February - May and September - November happen before the Zoo opens to the public, starting at 8.30am. Tours in June - August take place after the Zoo has closed, starting at 6.15pm.

Relaxed opening tours at London Zoo dates

  • 15 February
  • 22 March
  • 5 April
  • 31 May
  • 18 June
  • 5 July
  • 2 August
  • 17 September
  • 25 October
  • 8 November

If you would like to see more of the Zoo then you are welcome to enjoy the Zoo on the day of your tour during our opening hours. Relaxed Opening Tours are included in the price of the general admission tickets, which can be booked on our website. A disability concession ticket entitles the holder to a free companion or carer place with each ticket.

Book entry tickets

If you live in the UK and receive benefits such as universal credit, please do contact us as we are trying to work out a system for you to be able to purchase our Help for Household - low-cost tickets.

Please note, these sessions are guided by our Community Engagement team along a set route which is agreed in advance with our animal and operation teams to ensure the best possible experience. We cannot allow free roaming around the Zoo outside of our normal opening hours for the safety and wellbeing of visitors and animals.

To book onto a relaxed opening tour itself, please email [email protected] with:

  • Date of preferred tour
  • The number of people attending   
  • Any access needs of attendees

If you would like to bring a large group to the Zoo for this event, please email [email protected] to discuss a special date for your group which ensures capacity of these days is available to individual visitors.

Other accessible events

  • A group of blind or partially sighted people attending a tour
    For people who are blind or partially sighted

    Audio Described Tours

    Monthly guided tours for people who are blind or partially sighted.

  • Deaf presenter John Wilson giving a talk on penguins
    For people who are d/Deaf or hard of hearing

    British Sign Language Tours

    Tours happen monthly, on BSL days, there will be two, 2-hour, tours delivered in British Sign Language. Tours explore different areas of the zoo.

  • Family enjoying the butterfly house
    Community Access Scheme

    Community Access Scheme

    We provide low price tickets through partner organisations to ensure everyone can access and enjoy the Zoo.

Help with planning your day

Changing place toilet
Wildlife is for everyone


Our commitment to accessibility has us working with local people and specialist organisations to learn how we can improve, and make positive changes to ensure every visitor has a wonderful day out.