We know there’s a huge amount of logistics that go into planning a school trip. Below you should find all the information you need – but if there’s anything else we can help with, please let us know! 

get in touch 



Before your trip

Book a pre-visit trip and/or consultation

Free familiarisation visit

Once you have booked your trip you are entitled to a free familiarisation visit to the zoo (one teacher per class).

We strongly recommend this to help you plan your day. Please email [email protected] quoting your 5-digit Order Number to book this.

Free pre-visit consultation

Once you have booked your trip you are entitled to a free pre-visit consultation with a member of our learning team. These are 20 minute meetings which take place online via Microsoft Teams. These are available to any group who have booked a trip with us, but are particularly recommended for those: 

  • Who haven’t visited before
  • Who are bringing a large group
  • Have students with complex needs

We recommend booking this for a date that is 2-3 weeks before your visit.

Pay for your trip

All trips must be paid for at least two weeks in advance via BACS or credit/debit card. Details of how to pay can be found on your booking confirmation email. We do not accept cash or cheques, nor can payment be made on the day or after a trip. Visitor numbers cannot be changed once payment is made. We do not offer refunds for any students or paying adults who are unable to attend on the day.

If the group have not paid for their trip by the date of their visit, the debt owed will be passed on to our finance team who will generate a new invoice which will be sent to the school. This will include an additional £25 administration fee. ZSL reserves the right to cancel or refuse entry to any group who have not paid in advance of their trip nor made prior arrangement with ZSL to pay after the visit/activity.

Prices and full terms and conditions of educational rate tickets can be found here:

Education visit prices  Terms and Conditions for Education Visits

Plan your risk assessment

You can find our risk assessment guides and other health & safety information to help you plan for your visit here:

Education Visit Health & Safety


Download the London Zoo app

If you have a smartphone, we recommend you download the London Zoo app to help you navigate the zoo on the day.

App features

  • A 'Plan' feature which allows you to save your planned animals, habitats and other locations in sequence
  • Real time GPS navigation to help you find your way around the zoo
  • A live schedule of our daily animal talks

London Zoo app

London Zoo App Screenshot

Make a plan for the day

Travelling to the zoo
Coach Travel

No coach parking is available at London Zoo. Coaches are able to drop off & pick up in the car park but will then need to park elsewhere. Please ensure your coach company is aware. Details for coach parking locations near the zoo can be found on the Transport for London website.

Due to circumstances beyond our control, it will not be possible for coaches to drop off or pick up from London Zoo car park between 23rd September - 27th October. Please advise your coach company of this in order for them to make suitable alternative arrangements.

Public Transport

Please see our complete guide on finding your way to the zoo by public transport:


New School Entrance - Summer 2024

For summer term 2024 we will be using a new dedicated school entrance at London Zoo to help us ensure a better experience for our visiting school groups during the busier summer season. 

When you arrive at the zoo, please do not go to the main entrance, and instead come over to the Fast Track Entrance (next to the East Service Gate). This is on the same side of the road as the zoo entrance, but closer to the zoo car park, exit and the pedestrian crossing on the Outer Circle. This entrance will be well signposted and enables you to start your day in the centre of the zoo, Barclay Court, which lots of space for groups to organise themselves before making their way around the zoo to see the animals, and links to all three zones in the zoo, as well as toilets and the restaurant.

A few important things to note about this new entrance system:

  • We shall only be staffing this new entrance in the mornings, when the majority of school groups arrive. If you arrive later and find this entrance is not open, please use the normal zoo entrance. 
  • As with the main zoo entrance, our security team will be operating bag checks ahead of entry. If you are bringing young children or students who need additional support, please ensure your supervising adults are on hand to help them to get their bags open and ready for our security team to check them.
  • If you are a specialist SEND school and intend to use the blue badge parking outside the main zoo entrance, you are still welcome to use this main entrance if you feel that will be better for your group.
School Map - Entrance, lunch spots, toilets, quieter areas & classrooms

London Zoo Schools Map

School Entrance

In Summer Term 2024 schools will come through a new dedicated school entrance. This is on the same side of the road as the main entrance, but closer to the Zoo Car Park, by the pedestrian crossing on the Outer Circle. It is marked out on the map above

Recommended Lunch stops

  • There are a number of outdoor areas around the zoo where groups can sit to eat lunches that they have brought with them, which are marked on the schools map below.  
  • We no longer have a bookable lunch space, but guidance on lunch and areas to eat are marked on the schools map below.

10% discount for teaching staff at catering outlets

Any teachers and teaching assistants visiting with educational tickets can also get 10% off food and drink in our catering outlets. Simply show your booking confirmation when you pay.


We have a number of toilets around the zoo, as well as a Changing Places facility in our Animal Adventure space. You can find more details on toilets in our schools map below.

Potential Quieter areas

  • We recognise that some groups or children may need an area to chill out away from others, so we have highlighted areas we find are best for this on the schools map.
Recommended routes around London Zoo

We have three coloured zones at London Zoo:

  • Pink includes: giraffes, zebras, African wild dogs, Rainforest Life, pygmy hippos, lemurs, otters, and meerkats.
  • Blue is the shortest route and includes western lowland gorillas, tigers, the Reptile House and Komodo dragon.
  • Orange includes: lions, penguins, butterflies, squirrel monkeys and Tiny Giants.

If you are visiting within normal school hours, we recommend splitting into smaller groups (depending on your adult supervision ratios) and picking two routes for each group, stopping for lunch halfway.

If you have a smartphone, we recommend you download the London Zoo app. The app allows you to save your favourite animals into a planned route, navigate around the zoo via GPS and see live talk times throughout the day.

London Zoo App


Things to do

Daily talks

You can find times for talks and animal feedings below. Please note these are subject to change. Please check the What's On board as you arrive at the zoo for any changes to the schedule.

daily talks at london zoo

Teaching resources

If you're looking for inspiration to extend your learning while at the zoo, you can find a host of teaching resources at the link below.

Teaching resources

Supporting students with SEND

You can find visual and sensory stories for London Zoo, as well as more information on accessibility at the link below.

supporting students with send

Students point excitedly to the left at London Zoo

Looking for support before or after a visit?

Asiatic lion Bhanu at London Zoo

Supporting Learning Outside the Zoo

Activities and ideas to liven up your learning including online outreach and events

Subscribe to our education mailing list
Sign up for regular updates on educational activities and events, and relevant news about ZSL’s conservation and science work in our zoos and across the world.